At Bell Apparel, we respect your privacy and take the protection of your personal information seriously.
This Privacy Policy explains how BELL APPAREL LTD collects, uses, stores and protects personal information when you visit our website, place an order, contact us or otherwise interact with Bell Apparel.
1. Who We Are
The business responsible for this website and the processing of personal information is:
BELL APPAREL LTD The Cream Cottage New Road, Woodwalton Huntingdon United Kingdom PE28 5YT
In this policy, “Bell Apparel”, “we”, “us” and “our” refer to BELLAPPAREL LTD.
2. Information We Collect
Depending on how you use our website, we may collect information such as:
Your name
Email address
Telephone number
Billing address
Delivery address
Order details
Product and purchase information
Information relating to returns, exchanges and refunds
Communications you send to us
Information you provide when contacting customer support
Technical information relating to your use of our website
Information necessary to maintain website security and prevent fraud
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. Information Provided When You Place an Order
When you place an order with Bell Apparel, we need certain information to process and fulfil your purchase.
This may include your name, contact details, billing information, delivery address, order details and information required to process payment.
This information allows us to:
Process your order
Confirm your purchase
Arrange delivery
Provide order updates
Handle returns and exchanges
Process refunds
Respond to customer enquiries
Maintain appropriate business and financial records
4. Payment Information
Payments made through our website are processed using third-party payment service providers.
Payment providers may collect and process information necessary to authorise payments, prevent fraudulent transactions, comply with applicable requirements and complete refunds.
For security reasons, Bell Apparel does not ask customers to send complete payment card details by email.
Your payment information may be handled in accordance with the privacy policy and terms of the relevant payment provider.
5. How We Use Personal Information
We may use personal information to:
Process and fulfil orders
Provide delivery and tracking information
Process payments and refunds
Handle returns and exchanges
Respond to customer enquiries
Provide customer support
Maintain and improve our website
Protect our website and customers against fraud or misuse
Maintain business, accounting and transaction records
Comply with legal and regulatory obligations
Send marketing communications where we have an appropriate legal basis to do so
We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law.
6. Legal Bases for Processing
Depending on the circumstances, we may process personal information because:
It is necessary to perform a contract with you or take steps at your request before entering into a contract.
It is necessary for us to comply with a legal obligation.
It is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
You have provided consent where consent is required.
Where we rely on consent, you may withdraw that consent at any time, subject to applicable law.
7. Customer Communications
When you contact us by email, telephone or another available customer service channel, we may retain information from the communication in order to respond to your request and maintain an appropriate customer service record.
We may use your contact information to communicate with you about an order, delivery, return, refund or other service-related matter.
8. Marketing Communications
Where permitted by applicable law, we may send marketing communications about Bell Apparel products, promotions or other relevant updates.
Where consent is required, we will obtain appropriate consent before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the relevant communication or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending essential service messages relating to an order or transaction.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, security and the shopping experience.
Cookies may be used for purposes such as:
Maintaining shopping cart functionality
Supporting secure checkout
Remembering preferences
Understanding website performance
Maintaining website functionality
Where consent is required for non-essential cookies, appropriate consent choices will be provided.
Please see our Cookie Policy for more information.
10. Sharing Personal Information
We may share relevant personal information with trusted service providers where reasonably necessary to operate our business.
These may include providers involved in:
Payment processing
Order fulfilment
Delivery and shipping
Website hosting
Website functionality
Customer support
Fraud prevention
Business, accounting or legal services
We only provide information that is reasonably necessary for the relevant service.
We may also disclose information where required by law, regulation, court order or lawful governmental request, or where necessary to protect our rights, customers or business.
11. International Transfers
Some service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is handled in accordance with applicable data protection requirements.
12. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Customers should never send complete payment card information, passwords or other sensitive authentication information to us through unsecured email or other inappropriate communication channels.
13. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include retaining information for:
Fulfilling orders
Managing customer service
Processing returns and refunds
Resolving disputes
Maintaining accounting and transaction records
Meeting legal and regulatory obligations
Protecting our legitimate business interests
When personal information is no longer reasonably required, it will be deleted or securely disposed of where appropriate.
14. Your Privacy Rights
Depending on your circumstances and applicable data protection law, you may have rights concerning your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Request restriction of certain processing
Object to certain processing
Request transfer of certain information where applicable
Withdraw consent where processing is based on consent
These rights are subject to applicable legal conditions and exceptions.
To exercise a privacy right, please contact us using the details provided below.
15. Children’s Privacy
Our website is intended for general consumers and is not directed specifically at children.
We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation.
16. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of websites that we do not operate.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements or privacy practices.
When we make changes, the updated version will be published on this page with a revised “Last updated” date.
18. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
BELL APPAREL LTD The Cream Cottage New Road, Woodwalton Huntingdon United Kingdom PE28 5YT
